Terms & Conditions
Terms & Conditions
These terms apply to bookings for Space to Balance yoga classes, workshops, sound baths, events and retreats. Please read them before booking. Any changes will be published here. For any questions, please contact info@spacetobalance.com.
1. Bookings & Payments
Bookings must be made through the relevant booking system, with payment completed as instructed. Places are subject to availability. Participants must provide accurate contact details and complete any required booking forms, health questionnaires and waivers before attending.
2. Cancellations, Missed Classes & Transfers
General policy
Bookings are non-refundable if you are unable to attend, except where a refund is due under these terms or applicable law.
Bookings are for the named attendee and cannot automatically be transferred to another person. You are welcome to contact Space to Balance to request a transfer, but permission is entirely at Space to Balance's discretion. Any approved transfer will be subject to the new attendee completing the required booking process, forms and waiver. Please do not arrange a transfer with another person before receiving approval.
Block bookings
If you miss a class included in a block booking, you may request to attend an additional class within the same term, subject to availability and approval. Missed classes cannot be refunded or automatically carried forward to a future term.
Drop-in classes
If you cannot attend a drop-in class, you may request to move your booking to another class within the same term by emailing info@spacetobalance.com in advance. Changes are subject to availability and approval, and each booking may be moved once only.
Bookings cannot normally be moved into the following term, except where the missed class is the final class of the current term.
Workshops, events & sound baths
Bookings for workshops, sound baths and other special events are non-refundable if you are unable to attend. You may request a transfer to another person, but this is subject to prior approval by Space to Balance and completion of the required booking process by the new attendee.
Any additional cancellation or transfer conditions will be stated on the individual event booking page.
3. Day Retreats
Retreat bookings are non-refundable if you are unable to attend, except in accordance with the cancellation policy below or where a refund is required by law. The following policy applies unless different terms are clearly stated on the individual retreat booking page:
More than 30 days before the retreat: full refund.
15–30 days before the retreat: 50% refund.
14 days or fewer before the retreat: no refund.
Please cancel by emailing info@spacetobalance.com. The date your email is received determines the applicable cancellation period.
Retreat bookings cannot automatically be transferred to another person. You may request a transfer, but it requires prior approval from Space to Balance and completion of the required booking process by the new attendee.
Retreats may include yoga, meditation, sound baths, workshops, outdoor activities, refreshments and meals, as described in the event listing. Please check the description, timings, location and inclusions before booking. Inform Space to Balance of relevant dietary requirements, allergies, medical conditions, injuries or accessibility needs in advance. Reasonable efforts will be made to accommodate these where possible, but this cannot be guaranteed unless agreed beforehand.
Space to Balance may need to make reasonable changes to a retreat, including to the schedule, venue or facilitators. Significant changes will be communicated as soon as reasonably possible, with appropriate options provided where required. If a retreat is cancelled by Space to Balance, an appropriate refund or alternative arrangement will be offered.
4. Changes & Cancellations by Space to Balance
Space to Balance will make reasonable efforts to deliver classes and events as advertised. If an in-person class cannot take place due to circumstances such as severe weather, venue closure or other unforeseen disruption, an online session or suitable alternative may be offered where practicable.
If Space to Balance cancels a class or event due to illness or another reason and cannot provide the agreed session, an appropriate alternative, recorded session, credit or refund will be offered, depending on the circumstances.
Where an event is significantly changed or cannot be delivered as agreed, appropriate options will be provided in accordance with applicable law.
5. Health, Safety & Participation
Yoga, sound baths, meditation and other wellbeing activities may involve physical movement, relaxation practices, sound and vibration, and may not be suitable for everyone.
You are responsible for informing Space to Balance of any injury, medical condition, physical limitation, pregnancy or other relevant circumstance that may affect your participation. If you are unsure whether an activity is suitable for you, seek appropriate medical advice beforehand.
Please listen to your body, work within your capabilities and stop any activity that causes pain, dizziness or discomfort. Follow the facilitator's safety guidance and let them know if you need an adaptation. Space to Balance may restrict participation in an activity where there is a reasonable safety concern.
Activities are intended to support wellbeing and are not a substitute for medical advice, diagnosis or treatment. No particular physical, emotional or therapeutic outcome is guaranteed.
Health information will be treated confidentially and handled in accordance with applicable data protection requirements.
Please do not attend in-person sessions if you have symptoms of an infectious illness that could put others at risk. Follow relevant public health guidance.
6. Personal Belongings
Personal belongings are brought to classes, workshops, events and retreats at your own risk. Space to Balance cannot accept responsibility for loss of or damage to belongings except where legally liable.
7. Respectful Conduct
Participants are expected to treat the facilitator, venue staff and other attendees with courtesy and respect. Space to Balance reserves the right to take reasonable action, including asking someone to leave, where behaviour is disruptive, abusive or unsafe.
8. Legal Rights
Nothing in these terms excludes or limits your statutory rights or any liability that cannot lawfully be excluded or limited. Where a refund or other remedy is required by law, these terms do not remove that entitlement.